Shipping policy
Solar Planet ships to eligible delivery addresses in the United States. Enter your address at checkout to see the delivery options for your order.
Standard shipping rates
- One eligible item: $9.95 USD.
- Two or more eligible items in the same order: free standard US shipping. You can mix eligible products or order more than one of the same item. A set sold as one item counts once.
Estimated delivery time
For in-stock items eligible for standard US parcel delivery, our target is 3–5 business days from the order date. During busy periods, allow 5–10 business days. These estimates include processing and delivery. Business days are Monday through Friday, excluding holidays.
Items with longer delivery windows
Some items use a different shipping service. Allow an estimated 5–8 weeks for the 40A MPPT charge controller. Availability of the 19.7-foot solar extension cable pair varies by destination. Please contact us with your ZIP code to confirm availability before ordering this cable pair. The 48V 314Ah storage battery ships by freight and can take longer than standard parcels. For a freight estimate or a date-sensitive purchase, use our contact form and include your ZIP code and product name.
Use the item-specific estimate on the product page or the delivery estimate for your address at checkout when available.
Tracking and separate packages
Some products ship directly from our fulfillment partners. Items from the same order may arrive separately. Tracking details are provided when available. If delivery is overdue or a parcel is missing or damaged, use our contact form or email info@shopsolarplanet.com with your order number so we can investigate.
Order changes
If you need to change your delivery address or cancel an order, contact us as soon as possible. Once a package has shipped, address changes depend on the carrier.